FAQ

If you have a question that isn’t listed, please drop us and email.

We follow the weather forecast closely leading up to the event, If the weather isn’t clear enough for a safe event, the event will be postponed to a later date. We will send out emails, tweets, and Facebook event page notifications if an event needs to be rescheduled.

No, all ages are welcome at our events. 

Color Craze is a for-profit business that believes in giving back, so we donate a portion of our proceeds to our many charity partners. If you would like a charity to be considered, send us an email with their information.

We’re always interested in partnering with companies and individuals.

If you would like to set up as a Vendor, please check out our vendors page for details.

We also welcome sponsors, and it’s a great way to get your company, brand, etc more publicity, and contribute to family events, if you would like to become a sponsor please send an email to us.

Unfortunately, we DO NOT issue refunds. The logistics of setting up and planning the event make it impossible. Location and date are subject to change. We will make every effort to maintain the original date and location, however, some locations may cancel or city regulations make a date or location impossible to use. Just make sure you are good to go before signing up. If for some reason you can’t make it to the event, you can switch your ticket to next years event or for a different location!

For the safety of pets and all participants, please leave your fur baby at home. Service animals are allowed, but please bring required paperwork of proof.

There are no storage facilities available during the events. It is probably best to carry a small drawstring bag with you or leave your valuables in your car.

This is dependent upon the venue, but likely yes, so please bring cash or if possible buy a parking pass prior to the event. All event information will be listed on the event details page.

No, outside food or drinks are not permitted. We will have plenty of food vendors, and bottles of water can be purchased at our merchandise tent. If you have a specific dietary concern, please contact us.

Yes! The easiest way to earn free tickets is to send us details for venue locations willing to hold our events. Also share our events with your friends, and family.

This is dependant on the event and tier you purchase. The items in each teir can be found on the event details page.

Simply fill out the event notifacation form on our schedule page to let us know you want us to visit your location. If you know the perfect venue to hold the event even better, send us their details via email and we will contact them. 

The Color Craze Run 5k is not a timed event. 

All lost items are taken to our check in tent. If you’ve already left the venue, you can email for help finding any missing objects!

Yes! We staff security for all our events.